Privacy and Cookie Policy for auction draw website and mobile app
Introduction
Welcome to Auction Draw, a prize competition platform accessible via our website and mobile application (collectively, the "Services"). We value your privacy and are committed to protecting your personal data. This Privacy and Cookie Policy explains how we collect, use, and safeguard your information when you use our Services. By using our Services, you agree to the terms of this policy.
1. Information We Collect
1.1 Personal Information
When you register for an account or participate in our prize competitions, we may collect the following personal information:
- Name
- Email address
- Postal address
- Phone number
- Identification documents (for age gating verification purposes)
1.2 Usage Data
We automatically collect information about your interaction with our Services, including:
- IP address
- Device type and operating system
- Browser type
- Pages visited and time spent on each page
- Links clicked
- Location data (if location services are enabled on your device)
1.3 Cookies and Similar Technologies
We use cookies and similar technologies to enhance your experience on our Services. Cookies are small text files stored on your device. We may use:
- Essential Cookies: Necessary for the functionality of our Services.
- Analytical/Performance Cookies: Help us understand how you use our Services and improve them.
- Targeting Cookies: Used to deliver relevant advertisements to you.
2. How We Use Your Information
We use the information we collect for the following purposes:
- Account Management: To create and manage your account.
- Service Provision: To provide and improve our Services.
- Communication: To send you updates, notifications, and promotional materials (if you have opted in).
- Payment Processing: To process transactions and prevent fraud.
- Compliance: To comply with legal obligations and enforce our terms of service.
- Analytics: To analyse usage patterns and improve user experience.
- Advertising: To show you relevant advertisements based on your interests.
3. Sharing Your Information
We do not sell your personal information. However, we may share your data with:
- Service Providers: Third-party vendors who help us operate our Services (e.g., payment processors, hosting providers).
- Legal Authorities: When required by law or to protect our rights.
- Business Transfers: In the event of a merger, acquisition, or sale of assets.
4. Your Rights
As a user, you have the following rights regarding your personal data:
- Access: You can request a copy of the personal data we hold about you.
- Correction: You can request that we correct any inaccuracies in your data.
- Deletion: You can request that we delete your personal data.
- Restriction: You can request that we restrict the processing of your data.
- Objection: You can object to the processing of your data for certain purposes.
- Portability: You can request a copy of your data in a machine-readable format.
To exercise these rights, please contact us at [info@auctiondraw.com]
5. Data Security
We implement appropriate technical and organizational measures to protect your data from unauthorized access, alteration, disclosure, or destruction. These measures include encryption, access controls, and secure data storage.
6. Data Retention
We retain your personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. When your data is no longer needed, we will securely delete or anonymize it.
7. Children's Privacy
Our Services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that we have inadvertently collected personal data from a child under 18, we will take steps to delete such data promptly.
8. Changes to This Policy
We may update this Privacy and Cookie Policy from time to time. We will notify you of any significant changes by posting the new policy on our website and updating the effective date. Your continued use of our Services after such changes will constitute your acceptance of the revised policy.
9. Contact Us
If you have any questions or concerns about this Privacy and Cookie Policy, please contact us at:
- Email: [info@auctiondraw.com]
- Address: Auction Draw, 191 lakes road Birmingham UK b23 7uh
10. Cookie Policy
10.1 What Are Cookies?
Cookies are small text files placed on your device when you visit our website. They help us remember your preferences and improve your user experience.
10.2 How We Use Cookies
We use the following types of cookies:
- Essential Cookies: Necessary for the operation of our Services (e.g., session cookies).
- Analytical/Performance Cookies: Help us understand how visitors interact with our Services (e.g., Google Analytics).
- Functionality Cookies: Remember your preferences and enhance your experience (e.g., language settings).
- Targeting Cookies: Deliver relevant advertisements to you based on your interests (e.g., Google AdSense).
10.3 Managing Cookies
You can manage your cookie preferences through your browser settings. Most browsers allow you to:
- Block cookies
- Delete cookies
- Receive a warning before a cookie is stored
Please note that disabling cookies may affect the functionality of our Services.
10.4 Third-Party Cookies
We may allow third-party service providers to place cookies on your device for analytics and advertising purposes. These third parties are responsible for their use of your data in accordance with their own privacy policies.
11. Links to Other Websites
Our Services may contain links to other websites not operated by us. We are not responsible for the privacy practices of these third-party websites. We encourage you to review their privacy policies before providing any personal information.
12. International Data Transfers
Your personal data may be transferred to and processed in countries outside your country of residence. We ensure that such transfers are carried out in compliance with applicable data protection laws and provide adequate safeguards to protect your data.
13. Governing Law
This Privacy and Cookie Policy is governed by and construed in accordance with the laws of the United Kingdom. Any disputes arising from or in connection with this policy shall be subject to the exclusive jurisdiction of the courts of the United Kingdom.
14. Effective Date
This Privacy and Cookie Policy is effective as of [Effective Date: 13th July 2024].
Thank you for using Auction Draw. We are committed to protecting your privacy and ensuring a safe and enjoyable experience on our platform.